Neo.Tax Help Center
Connect your ticketing, payroll and accounting data to Neo.Tax and learn how it calculates the R&D credit and capitalized software.
Connect your data
Step by step guides for each system Neo.Tax reads from.
Connect ticketing data
Connect payroll data
Upload payroll data Wage QREs can be connected directly or uploaded via CSV as well through a template. Anonymize payroll data Hide salary data from non-financial users by setting each user's role level. Connect Workday for payroll data You can connect Workday via API to pull in salary information for the R&D credit.
Connect accounting data
Connect knowledge base data
Login configuration
How Neo.Tax works
How Neo.Tax allocates time and cost, and what it puts in front of a reviewer.
R&D tax credit
R&D credit walkthrough Move tickets, merge projects, and create projects Create projects without project management data Work without a project tracking system Generate R&D narratives from documents Review R&D disallowances Fill out R&D narrative fields Edit R&D allocations Set a target R&D percentage Use the R&D export How R&D time allocations work How supervisor R&D is calculated R&D credit methodology for auditors
Software capitalization
ASC 350-40 walkthrough for auditors Close process and timeline Lock a period Approve projects Match projects for ASC 350-40 Connect Workday for HR data Jira hierarchy options Ticket inclusion rules and locking Jira sync FAQ Manage tickets with Jira hierarchy How allocation percentages work Edit capitalization allocations Set capitalized percentages for senior employees Automated capitalization and milestones How capitalization milestones are identified Set and edit capitalization milestones
What's new
- July 2026 product update
- January 2026 product update
- October 2025 product update
- August 2025 product update
See all release notes .
Get help
- Email support@neo.tax.
- Check status.neo.tax for service status.