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Projects/Payments ledger service
  1. Jira46,200hours
    1,318 tickets in PAY and LEDG
  2. Payroll=$6.0M
    38 people, about $130 an hour
  3. Anthropic+$1.9M
    494B tokens on the payments-agent key
  4. R&D spend=$7.9M
  5. Software Capitalization$1.8MCapitalized
    R&D InsightsEarly access3.4×ROI
R&D Tax Credit
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Software Capitalization
  • Journal entries on day zero
  • Time calculated from tickets and payroll
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R&D Insights
  • Where engineering time and AI spend went
  • Each project next to the priorities you set

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TaxForm 6765
$8.1M
qualifies for the R&D credit, of $11.3M spent
  • Payments ledger service
    Platform · $7.9M spent
    $6.4M
    Qualified
  • Support agent
    CX · $2.6M spent
    $1.7M
    Qualified
  • Admin tooling
    IT · $0.8M spent
    $0
    Maintenance
AccountingWorkpaper C-3
$2.7M
capitalized as software, of $11.3M spent
  • Payments ledger service
    Platform · $7.9M spent
    $1.8M
    Capitalized
  • Support agent
    CX · $2.6M spent
    $0.91M
    Capitalized
  • Admin tooling
    IT · $0.8M spent
    $0
    Expensed
FP&ASpend vs plan
3.0×
return on R&D spend that drives revenue
  • Payments ledger service
    Platform · $7.9M spent
    3.4×
    Plan 4 · Spend 1
  • Support agent
    CX · $2.6M spent
    1.8×
    Plan 3 · Spend 4
  • Admin tooling
    IT · $0.8M spent
    Internal
    No revenue line

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“Filing this first year took at least 50% less time.”
Karin Barratt VP of Tax, Octane
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Sean Cannizzaro VP, Head of Tax Operations, Thomson Reuters
“Our CFO loved how unbelievable the ROI was. This is the only AI we've used that actually worked.”
Raymond Salort VP & Director of Taxes, Red Ventures

Built to hold up at audit. Every number traced to the ticket, hour, and token behind it.

Research credit study · TY2025p. 214
Business component 1
Payments ledger service
Technical uncertainty

The team was uncertain how to settle payments consistently under concurrent writes.

Process of experimentation
  • Benchmarked 3 ledger partition designs under production load.1
  • Reconciled double entries when settlement retries fired.2
  • Rolled back failed batch postings until settlement held at 5k TPS.3
Sources: 1,318 tickets in PAY and LEDG · 38 people on payroll
  1. PAY-12031
    Benchmark 3 ledger partition designs
    Daniel Okafor · Opened Mar 4, 2025
  2. LEDG-4472
    Reconcile double entries under retries
    Marcus Bell · Opened May 19, 2025
  3. LEDG-4523
    Roll back failed batch postings
    Priya Raman · Opened Aug 7, 2025

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